Resolved -
This incident has been resolved.
Aug 15, 19:01 PDT
Monitoring -
We have mitigated the issues. New calls are recording as normal, and their recordings are loading as expected. We are currently recovering calls impacted by the incident.
Aug 15, 15:51 PDT
Update -
We are experiencing issues with our Google Cloud hosted database. Data is not being lost. Affected calls may be slow to appear in "My Calls" or to finish processing.
Aug 15, 10:23 PDT
Update -
We are experiencing slow response times from Google Cloud Storage. Affected calls may be slow to become available or to finish processing. No data is lost.
Aug 14, 21:12 PDT
Investigating -
We are experiencing slow response times from Google Cloud Storage. Affected calls may be slow to become available or to finish processing. No data is lost.
Aug 14, 20:56 PDT