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Incident Report for Fathom Video

Resolved

This incident has been resolved.

Posted Dec 19, 2023 - 17:21 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 19, 2023 - 17:06 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 19, 2023 - 16:58 PST

Investigating

We are currently investigating this issue.

Posted Dec 19, 2023 - 16:55 PST

This incident affected: In-Call Processing (In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), In-Call Processing (Google Meet)) and Website, Post-Call Processing.