AI provider outage: some AI Summaries and Action Items failing to generate

Incident Report for Fathom Video

Resolved

This incident has been resolved.

Posted Apr 08, 2025 - 09:20 PDT

A fix has been implemented and we are monitoring the results.

Posted Apr 08, 2025 - 09:05 PDT

We are currently investigating this issue.

Posted Apr 08, 2025 - 08:08 PDT

This incident affected: Post-Call Processing.