Jobs not processing

Incident Report for Fathom Video

Resolved

This incident has been resolved.

Posted Mar 08, 2023 - 20:38 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 08, 2023 - 19:57 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 08, 2023 - 19:49 PST

Investigating

We are currently investigating this issue.

Posted Mar 08, 2023 - 19:04 PST

This incident affected: Website, In-Call Processing, and Post-Call Processing.