Notetakers may be slow to join calls

Incident Report for Fathom Video

Resolved

This incident has been resolved.

Posted Jan 04, 2024 - 11:53 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 04, 2024 - 11:23 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 04, 2024 - 10:57 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 04, 2024 - 10:38 PST

Investigating

We are currently investigating this issue.

Posted Jan 04, 2024 - 10:21 PST

This incident affected: In-Call Processing (In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), In-Call Processing (Google Meet)).