Some users may experience call recorders joining slowly

Incident Report for Fathom Video

Resolved

This incident has been resolved.

Posted Nov 20, 2023 - 06:32 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 20, 2023 - 06:25 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 20, 2023 - 06:19 PST

Investigating

We are currently investigating this issue.

Posted Nov 20, 2023 - 06:18 PST

This incident affected: In-Call Processing (In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), In-Call Processing (Google Meet)), Calendar Sync (Google Calendar Sync, Microsoft Calendar Sync), and Post-Call Processing, Application Emails.