Desktop application may have shown "Waiting" while recording was active

Incident Report for Fathom Video

Resolved

This incident has been resolved.

Posted Mar 18, 2026 - 19:09 PDT

A fix has been implemented and we are monitoring the results.

Posted Mar 18, 2026 - 18:59 PDT

The issue has been identified and a fix is being implemented.

Posted Mar 18, 2026 - 18:31 PDT

This incident affected: In-Call Processing (In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), In-Call Processing (Google Meet)).