AI provider outage: some AI Summaries failing to generate

Incident Report for Fathom Video

Resolved

This incident has been resolved.

Posted Dec 07, 2023 - 12:11 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 07, 2023 - 11:23 PST

Investigating

We are currently investigating this issue.

Posted Dec 07, 2023 - 08:29 PST

This incident affected: Post-Call Processing and Application Emails.