Bots not joining meetings

Incident Report for Fathom Video

Resolved

This incident has been resolved.

Posted Sep 27, 2022 - 09:17 PDT

Monitoring

We are continuing to monitor for call recorder failures.

Posted Sep 27, 2022 - 09:07 PDT

Identified

We have identified the issue and are seeing call recorders join as normal. We are continuing to monitor.

Posted Sep 27, 2022 - 08:46 PDT

Investigating

We have recieved reports that call recorders are unable to join Zoom meetings. We are investigating possible the causes.

Posted Sep 27, 2022 - 08:14 PDT