Degraded system performance

Incident Report for Fathom Video

Resolved

This incident has been resolved.

Posted Feb 15, 2024 - 11:26 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 15, 2024 - 10:19 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 15, 2024 - 09:50 PST

Investigating

We are currently investigating this issue.

Posted Feb 15, 2024 - 09:46 PST

This incident affected: In-Call Processing (In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), In-Call Processing (Google Meet)) and Website, Post-Call Processing, Application Emails.