database slowdown

Incident Report for Fathom Video

Resolved

We are back up.

Posted Jan 06, 2022 - 17:43 UTC

Monitoring

Fix is rolling out.

Posted Jan 06, 2022 - 17:34 UTC

Update

The database migration is reverted and we are restoring access.

Posted Jan 06, 2022 - 17:20 UTC

Identified

We are cancelling the migration and restoring previous application state.

Posted Jan 06, 2022 - 16:30 UTC

Investigating

A database migration is leading to unexpected load on our main database.

Posted Jan 06, 2022 - 16:14 UTC

This incident affected: Website.