Processing delayed on meetings recorded earlier today

Incident Report for Fathom Video

Resolved

This incident has been resolved.

Posted Jan 10, 2024 - 13:34 PST

Update

Meetings recorded earlier today may take some time to be processed

Posted Jan 10, 2024 - 11:26 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 10, 2024 - 11:15 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 10, 2024 - 09:20 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 10, 2024 - 08:04 PST

Update

We are continuing to investigate this issue.

Posted Jan 10, 2024 - 07:24 PST

Investigating

We are currently investigating this issue.

Posted Jan 10, 2024 - 07:14 PST

This incident affected: In-Call Processing (In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), In-Call Processing (Google Meet)), Calendar Sync (Google Calendar Sync, Microsoft Calendar Sync), and Post-Call Processing, Application Emails.