Call recorders slow to join some calls

Incident Report for Fathom Video

Resolved

This incident has been resolved.

Posted Jan 03, 2024 - 10:03 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 03, 2024 - 09:55 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 03, 2024 - 09:50 PST

Investigating

We are currently investigating this issue.

Posted Jan 03, 2024 - 09:03 PST

This incident affected: In-Call Processing (In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), In-Call Processing (Google Meet)).