google cloud outage

Incident Report for Fathom Video

Resolved

This incident has been resolved.

Posted Jul 07, 2022 - 09:52 PDT

Identified

We have identified a list of affected calls and are fixing them.

Posted Jul 07, 2022 - 09:29 PDT

Investigating

Google cloud storage is returning errors while processing transcripts. Calls will not load these calls have been processed. No data has been lost.

Posted Jul 07, 2022 - 09:16 PDT