Fathom Video Status - Notetakers may be slow to join calls

Notetakers may be slow to join calls

Incident Report for Fathom Video

Resolved

This incident has been resolved.

Posted Jan 09, 2024 - 12:05 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 09, 2024 - 11:37 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 09, 2024 - 11:29 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 09, 2024 - 11:21 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 09, 2024 - 11:05 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 09, 2024 - 10:47 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 09, 2024 - 10:11 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 09, 2024 - 09:16 PST

Investigating

We are currently investigating this issue.

Posted Jan 09, 2024 - 09:13 PST

This incident affected: In-Call Processing (In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), In-Call Processing (Google Meet)) and Website, Post-Call Processing.