Processing Delays

Incident Report for Fathom Video

Resolved

This incident has been resolved.

Posted Jan 13, 2022 - 12:51 PST

Monitoring

We have manually scaled the event consumers and are waiting for them to process the backlog of events.

Posted Jan 13, 2022 - 12:38 PST

Identified

Our data processing infrastructure is running behind which is causing us to lag when processing calls.

Posted Jan 13, 2022 - 11:56 PST